RETURNS & EXCHANGE POLICY

NO REFUNDS

 Not faulty items:

If the item is not faulty but you are dissatisfied with it, please feel free to contact us. Kindly explain us the situation, we will allow a return for an exchange as long the item is unused/unworn with all its label, tags and original packaging. Shipping fees to return the item(s) to us and to resend the exchange will be covered fully by the customer.

 

ALL SALES ARE FINAL! NO CASH REFUNDS, STORE CREDIT ONLY SO PLEASE TAKE TIME TO LOOK AT THE SIZE CHART OR BE SURE OF SIZES BEFORE ORDERING. PRODUCT MUST BE RETURNED WITHIN 14 DAYS FROM THE DATE OF YOUR PURCHASE. WHEN SHIPPING PRODUCT BACK, BE SURE TO MAKE CERTAIN THAT PRODUCTS HAVE NOT BEEN WORN OR DAMAGED. IT IS IMPORTANT FOR PRODUCTS TO BE INTACT. PLEASE CHECK SIZE CHART BEFORE PLACING YOUR ORDER. WHEN RETURNING AN ITEM, PLEASE REACH OUT TO RECIEVE THE SHIPPING LABEL. NOTE THAT MOST RETURNS ARE PROCESSED WITHIN 5 BUSINESS DAYS AFTER WE RECIEVE THE ITEM. IF YOU HAVE ANY QUESTIONS OR INQUIRES PLEASE REACH OUT USING THE INFORMATION ON OUR CONTACT PAGE. WE ACCEPET ORDER CANCELLATION BEFORE THE PRODUCT IS SHIPPED

 

EXCHANGE POLICY

We gladly accept exchanges within 14 days of receipt for most items in new condition. Please contact us no later than 14 days after you have received your parcel. After this time we cannot guarantee that the return or exchange request will be accepted.

The first return is free. After the first the Shipping cost for the returned packages is payed by customers. 

To complete your return or exchange, we require a receipt or proof of purchase. 

*the following items cannot be returned or exchanged:bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories .

THANK YOU FOR CHOOSING CUTE & CLASSY LOOKS!!